About Us
One editor, a funded test account, and a rule that anything we have not checked ourselves gets labelled as such. Here is how this Betty guide for Canada is put together.
This site covers one casino for one country. That narrowness is deliberate: it means every number on it — the C$20 floor, the pending window, which rails can pay you back — comes from the same account, tested the same way, rather than from a spreadsheet covering two hundred brands nobody has actually used.
The editor
Nadia Fournier
Casino Payments Editor · Betty Canada review desk
Eleven years writing about online gambling, the last four of them from Toronto and mostly about money moving in and out of casino accounts. Funds the test accounts, times the Interac payouts and reads the bonus terms line by line so you do not have to.
Working in online gambling since 2015, first on the operator side and since 2021 writing about it. Based in Toronto, which matters more than it sounds: the payout timings on this site are recorded in Eastern hours against Canadian banking cut-offs, rather than converted from a European desk's assumptions about when a business day ends.
One author covers this entire domain. That is a deliberate choice rather than a limitation — a single reviewer means the standard applied to the payments page is the same standard applied to the status page, and that a claim made in one place cannot quietly contradict a claim made in another.
How we test
We fund a real account
Our own money, ordinary amounts, on the rails a Canadian would actually use. No demo mode and no operator-provided test account.
We time the payout, not the promise
Requests are logged with a timestamp and deliberately made at awkward hours — Friday nights, Sunday mornings, statutory holidays — because that is where the gap between the claim and the reality shows.
We read the terms, not the banner
Wagering multiples, game weightings, maximum bet clauses and expiry windows come out of the terms document, which is frequently less generous than the promotional page above it.
Where a number cannot be tested — a maximum we never reached, a rail that is not offered on a Canadian account — the page says so in those words. There is a real temptation in this business to fill a table with plausible figures nobody checked. A table with a gap in it is more useful than a table that is complete and wrong.
Regulatory claims get a second standard. Anything about the AGCO, iGaming Ontario, the Alberta iGaming Corporation or AGLC is checked against the regulator's own publication rather than against another review site, and where a rule has a date attached we give the date so you can see how current it is.
The three dates in every byline
Every page on this site ends with a small card carrying three dates, and they mean three different things. A single "last updated" line — the industry norm — hides more than it tells, because it moves when a typo is fixed and it also moves when a payout limit doubles.
Published
When the page first went live. It never changes, so you can see how long a page has existed rather than only when it was last touched.
Updated
Moves only when the content actually changes — a new limit, a rail that appeared or disappeared, a rewritten section. Not for cosmetic edits.
Fact-checked
When the claims were last verified against the live site, whether or not anything needed changing. A recent check with an older update date means we looked and nothing had moved.
How this site is paid for
Affiliate commission. If you open an account through a link on this site, the operator pays us a share of what it makes from that account. You pay nothing extra and your terms are identical to those of somebody who typed the address in directly.
The honest thing to say about that arrangement is that it creates an obvious pull towards writing only the flattering parts. Our answer is structural rather than a promise: the pages that earn the most here are the ones that solve a problem — a declined deposit, a payout that has not arrived, a limit nobody explained — and a page that glosses over the awkward bits does not solve anything. The Friday-night card payout that took 61 hours is on the withdrawal times page, and the AGCO's C$120,000 penalty against the operator is on the sister sites page, because a guide that omitted either would be worth less than nothing to the person reading it.
Corrections
Casino terms change without notice, and a page that was right in May can be wrong by August. If you find something that no longer matches the live site, tell us which page and which claim using the contact details in the footer. We check it against the site ourselves, correct it the same week if it is wrong, and move the fact-checked date so the change is visible rather than silent. We do not quietly edit a number and leave the dates untouched — that is the practice these three dates exist to make impossible.
What we are not
Not the casino
We are an independent review site with no ownership connection to the operator. We cannot see your account, release a payout, lift a restriction or reverse a decision. Anything to do with your own account has to go to the casino's own support desk.
Not a regulator
Complaints about a registered Ontario operator go to the AGCO; in Alberta they go through AGLC. We can tell you where the register is and how to read it, and that is the limit of what a site like this can honestly offer.
Not a strategy site
Nothing here will tell you how to win. Slots have a fixed house edge and no pattern of play changes it. What we cover is the money around the game — what it costs to get in, how long it takes to get out, and which terms quietly bind you.
If gambling has stopped being fun
Both regulated provinces run self-exclusion schemes that cover every registered operator at once, which is far more effective than closing accounts one at a time, and your bank can switch on a gambling transaction block that catches the payment before it is made. For someone to talk to, ConnexOntario at connexontario.ca is free, confidential and available around the clock, and the Responsible Gambling Council publishes practical material on limits and warning signs. None of that is a formality at the bottom of a page — it is the most useful thing on this site for anybody who needs it.
About this site — FAQ
Who writes the Betty guides on this site?
Nadia Fournier, Casino Payments Editor, writes and fact-checks every page here. One author covers this whole domain so the standard does not drift from page to page, and the byline at the foot of each page carries the publication, update and verification dates.
Do you actually deposit at the casino you write about?
Yes. Every figure about minimums, pending windows and payout speed on this site came from an account funded with our own money and then withdrawn from. Where we have not tested something ourselves, the page says so rather than quoting the operator as if we had.
How does this site make money?
Affiliate commission. If you open an account through a link here, the operator pays us a share of what it makes. It costs you nothing and it does not change what we write — the slow rails and the awkward thresholds are on these pages precisely because leaving them out would make the guides useless.
Are you affiliated with Betty?
No. This is an independent review site. We have no ownership connection to the operator, no say in how it runs, and no ability to intervene in an account dispute. For anything to do with your own account you need the casino's own support desk.
What do the three dates in the byline mean?
Published is when the page first went live and never changes. Updated moves only when the wording or the numbers actually change. Fact-checked is the date somebody last went through the claims against the live site, even where nothing needed changing.
How do I report something that is wrong on this site?
Use the contact details in the footer and tell us which page and which claim. We check it against the live site, correct it the same week if it is wrong, and move the fact-checked date so you can see the page was looked at.
By Nadia Fournier, Casino Payments Editor
Published · Updated · Fact-checked